ICT Business Analyst - Hoofdinhoud

European Centre for Disease Prevention and Control

Vacancy for the post

ICT Business Analyst

Public Health Capacity and Communication Unit

(ECDC/CA/IV/2011/PHC-ICTBA)

Applications are invited for the above Contract Agent post at the European Centre for Disease Prevention and Control (ECDC).

The Centre is located in Stockholm, Sweden. The legal base for the Centre is Regulation (EC) No 851/2004 of the European Parliament and of the Council of 21 April 2004 establishing a European Centre for Disease Prevention and Control.

General description of the tasks and role of the ECDC

The mission of the Centre is to identify, assess and communicate current and emerging threats to human health from communicable diseases. Within this broad mission statement, the main technical tasks of the Centre fall into the following four categories:

• a. 

  Scientific opinions, bringing together technical expertise in specific fields through its various EU-wide networks and via ad hoc scientific panels;

• b. 

  Technical assistance and communication about its activities and results, and disseminating information tailored to meet the needs of its different audiences;

• c. 

  Epidemiological surveillance and networking of laboratories, i.e. the development of epidemiological surveillance at European level and the maintenance of networks of reference laboratories;

• d. 

  Early Warning and Response, based on `round the clock' availability of specialists in communicable diseases.

See also the Centre home page at http://ecdc.europa.eu

Working in the Centre

The work in the Centre is characterised by a high level of professionalism and efficiency. We believe each and every staff member's contribution is vital to make the Centre a good place to work with a strong team spirit. We can offer an opportunity of being an important part of a dynamically developing European Agency.

The Centre consists of the Director's Office and four units; the Office of the Chief Scientist, the Surveillance and Response Support Unit, the Public Health Capacity and Communication Unit and the Resource Management and Coordination Unit. ECDC strives to be a quality-driven, service-minded organisation that acts as one team. We expect all staff to live these values.

Public Health Capacity and Communication Unit (PHC)

With broad public health, communication and ICT expertise, the work of the Public Health Capacity and Communication Unit aims at strengthening European capacities, knowledge and cooperation in communicable diseases prevention and control, in a way that is complementary to the disease-specific activities of the Centre.

The work to achieve these aims is carried out by around 75 staff members located in five sections:

Public Health Development: Providing expertise and support to Member States, stakeholders and other ECDC programmes in the areas of communication knowledge, behaviour change, programme evaluation, health economy and preparedness in order to prevent and control communicable diseases. The work is based on a solid understanding of the public health structures in Europe.

Public Health Training: Strengthening public health capacities in Europe through coordinating the EPIET and EUPHEM programmes, providing short courses and programmes for training the trainers and continuous education of experts. Strengthening training networks and progressively implementing innovative methods and tools for teaching.

External Communication: Efficiently communicating ECDC scientific and technical knowledge to promote public health. Raising awareness of the impact of communicable diseases and the importance of their prevention and control.

Application Support and Development: Developing and supporting key ECDC information systems. Fostering Europe-wide cooperation in the area of public health informatics.

ICT Infrastructure: Providing ICT support services to benefit all ECDC activities. Networking on ICT issues with other EU agencies and the European Institutions.

All activities are carried out in close cooperation with other units of ECDC as well as with external partners across Europe and globally.

Description of ICT in ECDC

ECDC is heavily dependent on ICT. The ECDC web portal, extranets and intranet provide the user interface with a large number of major information systems and databases that have been developed in-house, mainly on Microsoft Office SharePoint Server (MOSS) and .NET platforms. These systems include the European Surveillance System TESSy (hosting data on all patients in Europe with notifiable communicable diseases), epidemic information system, threat tracking tool, document management system, country information system, GIS systems, and knowledge management systems etc.

Presently, two ICT sections with 23 staff members and around 25 consultants are located in the Public Health Capacity and Communication Unit. These two sections cater for the ICT needs of the unit and provide broad ICT services to the whole Centre. Extensive ICT system development is also carried out in other units, but a strategic decision has been made to centralise all ICT into the Public Health Capacity and Communication Unit in 2012.

Job description

The role of the Business analyst will be to support the IT activities and projects by analysing, documenting and proposing solutions for scientific and administrative business areas and to prepare functional specifications and to assist in the preparation of user and system test plans.

He/She will be accountable to the Application Support Group Leader within the ICT Application Section and will be working together with project managers.

He/She will be responsible in particular for the following areas of work:

• - 

  Collecting, understanding, and analysing the business requirements for projects and products, and translating these into functional and non-functional specifications, use cases, user stories and detailed test plans;

• - 

  Providing support for assigned products and management of change request;

• - 

  Analysing and documenting ICT business processes and workflows;

• - 

  Providing the link between the users, development team and IT operations regarding requirements and software functionality, throughout the development lifecycle;

• - 

  Designing and executing the test scenarios and test scripts;

• - 

  Regular reporting to the project managers showing progress against outstanding milestones, status, issues, risks and dependencies;

• - 

  Contributing to the development of organisation-wide standards and templates for business analysis;

• - 

  Assisting the section in training of business analysis skills and mentoring business analysts consultants;

• - 

  Performing users' training;

• - 

  Identifying business opportunities and business risks within a project.

Qualifications and experiences required

• A. 

  Formal requirements

In order to be an eligible candidate the jobholder needs to meet a set of formal requirements. These requirements are:

• - 

  Completed university studies of at least three years attested by a diploma and appropriate professional experience of at least one year ;

• - 

  Thorough knowledge of one of the languages of the Communities and a satisfactory knowledge of another language of the Communities to the extent necessary for the performance of his/her duties;

• - 

  Nationality of one of the EU Member States or of Norway, Iceland or Liechtenstein;

• - 

  To be entitled to his or her full rights as a citizen;

• - 

  To have fulfilled any obligations imposed by the applicable laws on military service;

• - 

  Meet the character requirements for the duties involved; and

• - 

  Be physically fit to perform the duties linked to the post.

B. Selection criteria

To qualify for this post we have identified essential criteria in regard of professional experience/knowledge and personal characteristics/interpersonal skills.

Professional experience/knowledge:

• - 

  At least three years professional experience (following the award of the diploma) acquired in positions related to the duties outlined in the job description;

• - 

  Three years hands on experience in the last 5 years as a business analyst;

• - 

  Extended experience in business requirements elicitation, documentation, and analysis;

• - 

  Extended experience in process engineering and optimisation;

• - 

  Business analyst experience covering the full software life cycle;

• - 

  Proven ability in gathering and analysis of business requirements both functional and non-functional in a scientific or complex environment;

• - 

  Thorough knowledge and experience in technical documentation including AS IS and TO BE application description;

• - 

  Proven experience with logical data modelling;

• - 

  Excellent experience with specifying and performing functional testing.

Personal characteristics/interpersonal skills:

• - 

  Excellent communication skills in English both orally and written;

• - 

  High level of service orientation;

• - 

  Strong inter-personal skills and ability to work well in a team;

• - 

  Ability to work under pressure and with tight deadlines.

• - 

  Enthusiastic, proactive and quality minded;

• - 

  Detailed and results oriented;

• - 

  Excellent facilitation, critical thinking, and organisational skills.

We have also identified experiences and skills that are advantageous for this post. These are:

• - 

  Experience working in a Agile, Lean and Scrum development environment

• - 

  Experience developing wireframes and mock ups;

• - 

  Familiarity with Microsoft SharePoint, CRM, AD, and TFS;

• - 

  Designing metrics and Key Performance Indications.

Depending on the number of applications received, the selection committee may apply stricter requirements within the aforementioned selection criteria.

Appointment and conditions of employment

The jobholder will be appointed on the basis of a shortlist proposed by the Selection Committee to the Director. This vacancy notice is the basis for the establishment of the Selection Committee's proposal. Candidates may be requested to undergo written tests. Candidates should note that the proposal may be made public and that inclusion in the shortlist does not guarantee recruitment. The shortlist of candidates will be established following an open selection process.

The successful candidate will be recruited as a contract agent, pursuant to article 3a) of the new Conditions of Employment of Other Servants of the European Communities, for a period of five years. The contract may be renewed. The appointment will be in Function Group IV. Applicants should note the requirement under the EU staff regulations for all new staff to successfully complete a probationary period.

Applicants should note the requirement under the EU staff regulations for all new staff to complete successfully a probationary period.

For any further information on contractual and working conditions, please refer to the Conditions of Employment of Other Servants of the European Communities, which are available at the following link:

http://ecdc.europa.eu/en/aboutus/jobs/Documents/2007_StaffRegulations.pdf

The place of employment will be Stockholm, where the Centre has its activities.

Successful candidate appointed by the Director will be required to be available at the shortest notice possible.

Reserve list

A reserve list will be drawn up by ECDC. The list may be used as a reserve for recruitment, should similar vacancies arise. It will be valid until 31 December 2012 and may be extended.

Declaration of commitment to serve the public interest independently

The jobholder will be required to make a declaration of commitment to act independently in the public interest and to make a declaration in relation to the interests that might be considered prejudicial to his/her independence.

Equal opportunities

ECDC applies equal opportunities and accepts applications without distinction on the grounds of age, race political, philosophical or religious conviction, sex or sexual orientation and regardless of disabilities, marital status or family situation.

Application procedure

For applications to be valid, you must submit all of the following documents by e-mail:

• - 

  A detailed Curriculum Vitae in European format (available on http://europass.cedefop.europa.eu )- any other formats will render your application ineligible. When a position has been part-time, please indicate the exact percentage of time worked, since the formal requirements for professional experience, will be calculated on this basis ;

• - 

  A letter of motivation;

• - 

  The eligibility and selection criteria grid completed (see below).

At a later stage you will be requested to supply documentary evidence in original in support of the statements that you make for this application. As a candidate you are to be informed that in a later part of the recruitment process a mandatory medical analysis and physical check-up is done with a selected medical service.

Applications preferably in the working language of the Centre, which is English, should be sent by e-mail in Word or PDF format to Recruitment@ecdc.europa.eu clearly indicating the vacancy reference (ECDC/CA/IV/2011/PHC-ICTBA) and your family name in the Subject line. The application will be rejected if the dossier is incomplete.

Closing date for the submission of applications is 6 February 2012, at 24:00 CET.

Due to the large volume of applications only applicants selected for interviews will be notified.

Privacy statement

Please note that the personal information ECDC requests from applicants will be processed in line with Regulation (EC) N° 45/2001 of the European Parliament and of the Council of 18 December 2000 on the protection of individuals with regard to the processing of personal data by the Community institutions and bodies and on the free movement of such data.  The purpose of processing of your personal data is to support the selection procedures at ECDC. This processing may involve distribution of this data to other Community institutions. For further information or exercise of your rights (such as the right to access or the right to correct my data), contact can be taken with the Human Resources section.

ICT Business Analyst /

Public Health Capacity and Communication Unit

(ECDC/CA/IV/2011/PHC-ICTBA)

Last Name (in capitals):

First name:

Gender: Male:

Female:

A. Formal Requirements

(1)	I have completed university studies of at least three years attested by a diploma and appropriate professional experience of at least one year:	Yes	No
(2)	I have a thorough knowledge of at least two official languages of the European Union:	Yes	No
(3)	I am a national of a Member State of the European Union, Iceland, Liechtenstein or Norway:	Yes	No
(4)	I am entitled to my full rights as citizen:	Yes	No
(5)	I have fulfilled any obligations imposed by the applicable laws concerning military service:	Yes	No
(6)	I meet the character requirements for the duties involved:	Yes	No
(7)	I am physically fit to perform the duties linked to the post:	Yes	No

(1 = slight; 2 = good; 3 = very good; 4 = excellent)

B. Selection criteria

(8)	I have at least three years professional experience (following the award of the diploma) acquired in positions related to the duties outlined in the job description:	Yes	No
				Specify:
		(9)	I have three years hands on experience in the last 5 years as a business analyst:	Yes		No
				Specify:
(10)	My experience in business requirements elicitation, documentation, and analysis is:	1 2 3 4
(11)	My experience in process engineering and optimisation is:	1 2 3 4
(12)	My business analyst experience covering the full software life cycle is:	1 2 3 4
(13)	My experience in gathering and analysis of business requirements both functional and non-functional in a scientific or complex environment is:	1 2 3 4
(14)	My knowledge and experience in technical documentation including AS IS and TO BE application description is:	1 2 3 4
(15)	My experience with logical data modelling is:	1 2 3 4
(16)	My experience with specifying and performing functional testing is:	1 2 3 4
(17)	My communication skills in English both orally and written are:	1 2 3 4
(18)	My level of service orientation is:	1 2 3 4
(19)	My inter-personal skills and ability to work well in a team are:	1 2 3 4
(20)	My ability to work under pressure and with tight deadlines is:	1 2 3 4
(21)	My levels of enthusiasm and proactivity are:	1 2 3 4
(22)	My level of detail orientation is:	1 2 3 4
(23)	I am results oriented:	Yes		No
(24)	I am quality driven:	Yes		No
(25)	My facilitation, critical thinking, and organisational skills are:	1 2 3 4
(26)	I have experience in working in a Agile, Lean and Scrum development environment:	Yes		No
(27)	I have experience in developing wireframes and mock ups:	Yes		No
(28)	I am familiar with Microsoft SharePoint, CRM, AD, and TFS:	Yes		No
(29)	I have experience in designing metrics and Key Performance Indications:	Yes		No

Official Journal No. L 142 of 30 April 2004, page 1

^{Only diplomas and certificates that have been awarded in EU member states or that are the subject of equivalence certificates issued by authorities in the said Member states shall be taken into consideration.}

^{In addition, in order to be eligible for a promotion through an annual promotion exercise the staff members have to have a working knowledge of a third EU language, as described in the applicable Staff Regulations and Implementing Rules.}

^{Prior to the appointment, the successful candidate will be asked to provide a certificate from the police file to the effect of non-existing criminal record.}

Before being engaged, a member of the contract staff shall be medically examined by the Centre's medical office in order that the institution may be satisfied that he fulfils the requirements of Article 12 (2)(d).

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