IT Expert - Hoofdinhoud

Function

The Directorate General Information Systems (DG/IS) provides, operates and supports the IT infrastructure and applications required by the ECB and the European System of Central Banks (ESCB).

Within DG/IS, the Enterprise Systems Division (ENS) is responsible for the portfolio of enterprise systems across the ECB, including its enterprise resource planning (ERP) systems, which mainly comprise SAP products, and its enterprise content management (ECM) systems, which mainly comprise OpenText Livelink. ENS manages IT-related ECB and ESCB tasks and projects belonging to the portfolio, while providing maintenance and functional management for the applications within the portfolio.

The successful applicant will be entrusted with the following main tasks:

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  the development of IT application services throughout the complete development lifecycle from technical design, specification, evaluation and selection of new solutions to activity planning, implementation and reporting;
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  application integration in the implementation phase of IT services and systems, including analysis, development, testing, maintenance, release and documentation;
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  maintaining accurate and up-to-date technical documentation related to SAP products and associated modules and component applications, including operational requirement and release management;
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  the transfer of knowledge to colleagues and ensuring that sufficient documentation is available for tasks to be assigned to 1st and 2nd level support;
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  close liaison with internal customers regarding the design of solutions to meet requirements and suggesting potential alternatives based on standardisation and total cost of ownership.

To enable the Division to maintain its business continuity capability, the successful applicant will occasionally be expected to perform work during non-standard working hours and work at the ECB’s standby sites.

Qualifications and experience

Applicants must have the following knowledge and competencies:

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  master’s-level university qualification in computer science, business engineering, or other domains relevant to IT, or a proven ability to perform the tasks required by the position;
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  extensive professional experience (preferably a minimum of five-years) in the field of SAP development or SAP solution architecture;
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  expert knowledge of, in particular, SAP Logistics (MM, SRM, PM) and/or SAP HCM (e.g. PA, PY, LSO, E-Recruiting);
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  expert knowledge of SAP ABAP Objects, including Web Dynpro for ABAP and SAP WebFlow programming;
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  experience in the design and development of interfaces between SAP and external systems through SAP PI would be highly desirable;
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  knowledge of SAP HR Forms and SAP Smart Forms would be an advantage;
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  experience in SAP WebFlow design, development and management would be an advantage;
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  an understanding of the NetWeaver Portal in respect of creating and managing portal content, working with roles, navigation and user management would be an advantage;
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  experience in customising SAP solutions to meet the requirements of public, international or EU organisations would be an advantage;
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  project management; ideally experience as a project manager or of having a lead role in an SAP implementation project;
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  process management; knowledge of IT service management processes and best practice (such as ITIL), in particular in the areas of problem management, release management and capacity planning;
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  quality management; knowledge of ISO9001 project quality management standards would be an advantage;
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  fluent command of English with proven drafting ability;
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  a good knowledge of at least one other official language of the EU;
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  a good knowledge of MS Office, in particular Word, Excel, PowerPoint and Access.

Behaviour Competences

The successful candidate will have the following behavioural competencies:

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  ability to create a theoretical framework which aids the deployment of practical solutions and to identify connections and relationships between concepts and events;
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  communicates ideas in an effective and clear manner and ensures mutual comprehension;
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  ability to explore underlying needs and influence parties both directly and indirectly in order to communicate ideas and implement the most suitable approach;
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  establishes and maintains cooperative relationships with staff and management at all levels, both inside and outside the organisation, finding common ground/areas of agreement and adopting win-win solutions;
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  understands who his/her clients are and what their expectations are, making improvements to service on the basis of feedback and establishing methods of improving quality in a timely manner;
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  manages his/her own workload independently, supporting team members without assuming responsibility for their work, sharing information and supporting team members in the achievement of common goals;
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  pursues projects with energy and drive, seeing resistance and setbacks as inevitable obstacles that need to be overcome;
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  empowers himself/herself in order to manage stressful situations by taking responsibility for his/her own actions, while having a number of well-established ways of defusing tension;
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  uses rigorous logic and comprehensive processes in order to solve difficult and challenging problems and deliver results, even within tight time frames;

Duration of contract / Closing date

Three-year fixed-term contract, with conversion to a permanent contract subject to individual performance and organisational needs.

Closing date for applications: 19 January 2012

Further Information

Applications are to be made in English and submitted using our online application form. An “Applicants’ Guide” can be downloaded from the “FAQs & Help” page.

The recruitment process may include a pre-screening exercise, a written exercise, a presentation and interviews.

Further information on the ECB’s conditions of employment for fixed-term positions can be found at http://www.ecb.europa.eu/ecb/jobs/html/index.en.html

Applications are accepted from nationals of Member States of the European Union.

This position has been allocated to salary band F/G.